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Lingtas

🔐 Lingtas Privacy Policy

Version: v1.0 | Last Updated: April 18, 2025

Welcome to our Privacy Policy. Your privacy matters to us. This document is provided by Growing Pro Pty Ltd ("we") to help you understand how we collect, use, store, and protect your personal information when you use Lingtas, as well as your rights regarding that information.

1. Scope of This Policy

This Privacy Policy applies to all individuals who use the Lingtas mobile application and its related features and services, including:

  • Website visitors;
  • Registered and prospective users.

By using Lingtas, you agree to the terms outlined in this policy.

2. Information We Collect and Why

We only collect data necessary to provide our services and improve your experience.

1. Identity and Login Information

We authenticate users via Apple ID (iOS) and Google Sign-In (Android). These platforms assign a unique identifier and may share a masked email address. This is used to:

  • Create and sync your account;
  • Personalize your experience;
  • Send service notifications or alerts.

We never use your identity for marketing or share it with third parties without your explicit consent.

2. Translation and Interaction Data

We may temporarily store translation data you provide (text, images, voice input) in order to:

  • Generate accurate and natural translations;
  • Support chat history and rewriting features;
  • Train and improve AI models in anonymized, aggregated form.

3. Device and Usage Data

We may collect non-personal information including:

  • Device model and operating system version;
  • IP address and approximate location;
  • Feature usage frequency and crash logs.

This helps us:

  • Improve feature performance and compatibility;
  • Analyze behavior and preferences;
  • Detect misuse or security risks.

3. When We Access or Share Your Data

We will only access or process your personal data under the following conditions:

  • You explicitly request support and grant permission;
  • We are legally required to do so (e.g., court order);
  • A critical system failure or security incident requires log access.

All data processing follows minimum access principles and is subject to audit.

4. Your Data Rights

We support and respect your rights under applicable data protection laws, including:

  • Right of Access – View the personal data we hold about you;
  • Right to Correction – Request corrections to inaccurate or incomplete data;
  • Right to Erasure – Request deletion of your account and personal data (within legal limits);
  • Right to Restrict Processing – Limit certain types of processing;
  • Right to Data Portability – Export your data in a structured, commonly used format;
  • Right to Object – Object to the use of your data for certain purposes (e.g., marketing);
  • Right to Complain – File a complaint with the appropriate data protection authority.

Most rights can be exercised via in-app settings. For security reasons, we may request identity verification (e.g., via email or Google account).

5. Data Security

We use modern security technologies including SSL/TLS encryption to protect data during transfer and storage. Server access is strictly permissioned, monitored, and audited.

6. Data Retention and Deletion

We retain your data only:

  • While your account remains active;
  • As needed to fulfill customer service, legal, or operational requirements.

Upon account deletion, we aim to remove identifiable personal data from active systems within 60 days. Aggregated, de-identified data may be retained for analytical purposes.

7. Children’s Privacy

Lingtas is not intended for children under 13 years old. We do not knowingly collect data from children. If such data is inadvertently collected, it will be deleted immediately.

8. EU / EEA Residents

If you reside in the EU or EEA:

  • Your data may be transferred outside the region, including to countries without an EU adequacy decision;
  • We will implement safeguards (such as Standard Contractual Clauses) to ensure your data receives adequate protection.

By using Lingtas, you consent to such international data transfers.

9. Policy Updates and Notifications

We may update this Privacy Policy based on legal changes or product updates. If significant changes occur, we will notify you through:

  • In-app updates;
  • Push notifications or email alerts;
  • Updated “Last Updated” date at the top of this page.

We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or your personal data, please contact us: 📧 support@lingtas.ai

We aim to respond within 7 business days.

Growing Pro Pty Ltd reserves the final interpretation rights of this Privacy Policy.